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Privacy Policy

Our website address is: https://hoianodysseyhotel.com.

At Hoi An Odyssey Hotel, we are committed to protecting the privacy of our guests. This privacy policy outlines the types of personal information we collect and how we use, share, and protect that information.

Personal information we collect:

  • Contact information: We may collect your name, address, phone number, and email address when you make a reservation or request information from us.
  • Payment information: We may collect your credit card information when you make a reservation or pay for services at the hotel.
  • Other personal information: We may collect other personal information about you, such as your preferences and interests, when you make a reservation or request services from us.

How we use your personal information:

  • To process reservations and provide services: We use your personal information to process your reservations and provide you with the services you request, such as room reservations and restaurant reservations.
  • To communicate with you: We may use your contact information to communicate with you about your reservation or to send you promotional offers or other marketing materials.
  • To improve our services: We may use your personal information to better understand your preferences and interests and to improve our services.

How we share your personal information:

  • With service providers: We may share your personal information with service providers who assist us with reservations, marketing, and other services. These service providers are required to maintain the confidentiality of your personal information and are not allowed to use it for any other purpose.
  • As required by law: We may be required to disclose your personal information in response to a subpoena, court order, or other legal process.

How we protect your personal information:

We do not sell or rent your personal information to third parties.


  • When you leave a comment on our website, we may collect your name, email address, and website (if provided).
  • Your comments and any personal information you include in your comments may be publicly displayed on our website.
  • We are not responsible for the personal information you choose to include in your comments. If you do not want your personal information to be publicly displayed, please do not include it in your comments.


  • Our website uses cookies to improve your browsing experience and to collect information about how you use our site.
  • A cookie is a small piece of data that is stored on your device when you visit a website. We use cookies to help us understand how visitors use our website and to improve our site.
  • You can choose to disable cookies in your browser settings, but doing so may affect your ability to use some features of our website.
  • We do not use cookies to collect personal information about you.
  • We may share anonymous, aggregated data about website usage with third parties, but this data does not include any personal information.

Changes to this privacy policy:

We may update this privacy policy from time to time. Any updates will be posted on this page.

Contact us:

If you have any questions or concerns about this privacy policy, please contact us at sales@hoianodysseyhotel.com or +84 2353 911 818.