Welcome to our hotel’s website. By using this site, you agree to be bound by these terms and conditions (the “Terms”). If you do not agree to these Terms, please do not use this site.
- Reservations and Payment
- All reservations must be guaranteed with a valid credit card.
- The hotel reserves the right to pre-authorize credit cards prior to arrival.
- The hotel reserves the right to cancel reservations without notice if a credit card is declined or invalid.
- Full payment for the entire stay must be made upon check-in.
- Cancellation Policy
- Cancellations must be made at least 24 hours prior to arrival to avoid a charge for the first night’s stay.
- In the event of a no-show or cancellation within 24 hours of arrival, the hotel will charge the full amount for the entire stay to the credit card provided at the time of reservation.
- Check-in and Check-out
- Check-in time is 2:00 PM.
- Check-out time is 12:00 PM.
- Early check-in and late check-out may be available upon request and subject to availability.
- The hotel reserves the right to charge an additional fee for early check-in or late check-out.
- Children and Extra Beds
- Children under the age of 18 must be accompanied by an adult at all times.
- Extra beds are subject to availability and must be requested at the time of reservation. The hotel reserves the right to charge an additional fee for extra beds.
- Damages
- Guests are responsible for any damages to hotel property caused by themselves or their invitees.
- The hotel reserves the right to charge the credit card on file for any damages incurred.
- Smoking
- The hotel is a non-smoking facility. Smoking is not permitted in guest rooms or public areas, except for in the outside bar area.
- The hotel reserves the right to charge a cleaning fee for guests who smoke in non-smoking rooms.
- Pets
- Pets are not allowed at the hotel.
- Disclaimer
- The hotel is not responsible for lost or stolen items.
- The hotel is not responsible for personal injury or loss due to fire, theft, or any other cause.
- The hotel is not responsible for any errors or omissions on this website.
- Governing Law
- These Terms shall be governed by and construed in accordance with the laws of Vietnam.
- Changes to the Terms
- The hotel reserves the right to change these Terms at any time without notice.
If you have any questions about these Terms, please contact us.